In 2016, after 4 years of running a health and wellness app that lets clients track their everyday food and exercise regimens, health-tech startup HealthifyMe discovered that it was resting on countless data points about its users’ lifestyle habits.The Bengaluru-based company’s consumers were using the app to not just log and track their health programs, however likewise speak with nutritional experts or physical fitness coaches. This meant that HealthifyMe had information on whatever from users’ food and workout logs to the questions they asked the nutritionists and the actions they received.So the company, which is backed by IDG Ventures India, Inventus Capital, and Blume Ventures, to name a few, chose to feed all this info to a machine-learning algorithm and help physical fitness coaches respond much better to app users. That project has actually now developed into a customer-facing programme where an AI-driven bot speak to over 25,000 of HealthifyMe’s paid customers, just like how Google Assistant or Amazon’s Alexa operate.HealthifyMe’s bot, Ria, monitors exactly what users eat and their exercise programs;
it likewise determines daily calorie requirements, and makes healthy lifestyle ideas. “A human nutritionist can not process data of countless people and react daily. They offer you a diet strategy and occasionally connect with you,”stated HealthifyMe’s CEO Tushar Vashisht.” (However)Ria has the ability to take a look at your data daily and offer opinions on it.”Work in progress Ria first started engaging with HealthifyMe’s users in October 2017, when the business rolled out the service to a section
of its paid subscribers as a pilot. Now, the service is offered to all paid users among HealthifyMe’s more than one million users. The company, nevertheless, declined to reveal either the financial investment made into the bot so far, or the firm’s paid subscriber base. Its subscription plans expense in between Rs999 and Rs1,699 a month based upon the functions chose for.Ria currently manages around 80 %of all inquiries straight, instead of passing them on to people. These concerns range from “what should I consume,”and “what type of exercise should I do, “to”how canI sleep much better, “and”how do I smoke less? “”If you haven’t eaten healthy, it’ll tell you that,” Vashisht said, adding that the bot can likewise compare users’ information with those of others’ to reveal real-time trends.For a subscription-driven service like this, market specialists think the challenge is to guarantee long-lasting user-engagement.” Most apps individuals begin if they have a specific objective, however after that, a drop off takes place
. Apps require to engage individuals much better, “stated Meena Ganesh, an entrepreneur and financier who has funded health-tech business in India.Vashisht claims the possibilities of users sticking to Ria are higher than that with human coaches.” Individuals on average engage with our coaches about 2.5 messages a day. With Ria it is 2.9 messages a day,”he said.And as Ria’s algorithm gets more powerful and more precise
, HealthifyMe plans to spin her off as a standalone service. “It is now part of our membership strategies since anywhere Ria stops working, a human takes control of,”Vashisht said. “The next big step will be to try and open out to customers without human coaches.” The business is considering a”freemium”design, in which users can access it free for a minimal duration before being charged.HealthifyMe also plans to include more functions to Ria: image recognition, and putting meal orders. “She will have vision in about six months from now, “Vashisht said.
Source
https://qz.com/1279254/healthifyme-has-an-artificial-intelligence-led-nutritionist-for-fitness-freaks/
Source
https://qz.com/1279254/healthifyme-has-an-artificial-intelligence-led-nutritionist-for-fitness-freaks/